Data usage
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09-12-2021 04:53 PM
I've had a data usage notification to say I've used 101.12 GB out 103. I don't understand why when I only ever use maximum 7GB a month.
It doesn't renew until 2nd January 2022. How can this be?
Many thanks.
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09-12-2021 05:48 PM
What's the actual wording of this msg?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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09-12-2021 11:26 PM - edited 09-12-2021 11:29 PM
Hi @susanne2 ,
The below reference should help you track down the app or apps responsible for this, whether iPhone or Android.
https://lifehacker.com/how-to-see-which-apps-are-using-all-your-data-1836366047/amp
If you never intend to use more than 7 GB in a month, you can set a limit with appropriate refresh date to better keep on top of your usage.
Contract SIM: Plan | Data | Usage | Check Status | Abroad | Chat | SMS | APN | PM
Wired: Check Speed | Test Socket | Faults | fast.com | speedtest.net
