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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Trade In Issues

Hi guys, I have a trade in that I need to post. I have put it in a better suited envelope as the one i received was clearly not capable of protecting my phone during its transport. I have put the pre-paid label on the package.  Can I put this straigh...

Transition from XS max to 12 pro max

I’ve seen a lot of people return the 12 pro max for a 12 pro because they found the max too heavy/wide etc. I’m coming from an Xs max so my phone is already heavy/wide and I’ve seen that the 12 max isn’t that much bigger. Have those who have gone fro...

Contact in the charity department.

Hi everyone, We have recently had some sad family news and I'm looking to try and help a child in continuing in studies for GCSE next year. Anyone I can contact that deals with worthy causes? Cheers 

Sim not working

I got a sim card off you 2 weeks ago, worked for one day and then could not make or receive calls or messages. Called your customer service who after 30 minutes told me I had a faulty sim card. The solution was to send me a new sim card. When trying ...

MarkCol by Visitor
  • 390 Views
  • 1 replies
  • 0 Helpful

Data usage seems incorrct

I just checked my data usage and it looks incorrect.  I had 26 gigs of rollover and my account renewed on the 20th for 60 gigs, but it shows that I've used 30 gigs in the past 2 days.  I know I've probably used 10+ gigs, but not 30 gigs in 2 days.  I...

Awong by Visitor
  • 632 Views
  • 1 replies
  • 0 Helpful

Upgrade problems

Just tried to place an order to upgrade one of my lines, site took me all the way through the upgrade, input my card details as the new phone had an upfront fee, payment went through and then an error message on the page came up stating something alo...

Fableona by Visitor
  • 417 Views
  • 1 replies
  • 1 Helpful

iPhone 12 pro max 128gb blue

Hi everyone, I ordered the iPhone 12 pro max pacific blue 128gb on 18th nov it says order confirmed and I’ve received 2 emails saying it’s confirmed, but it says awaiting confirmation when I track it and then pre order confirmed underneath that , whe...

Babs2119 by Explorer
  • 644 Views
  • 3 replies
  • 0 Helpful

iPhone 12 pro max order

Ordered my 12 pro max on Friday with the blue colour and was told 14 days which I was not happy with but went with and today called up to check the order had gone through and was then told that it would be 28 days because they where so busy at the we...

Lewis115 by Investigator
  • 526 Views
  • 5 replies
  • 0 Helpful