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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2974 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16185 Views
  • 51 replies
  • 65 Helpful

Positive feedback

Hello, I would like to leave a review for a member of EE staff who I spoke to on the phone to this evening. What is the best way to do this? Thanks,Sophie

Resolved! Changing from pay monthly to PAYG

Hi there,I recently moved to Australia and have successfully cancelled my contract with EE but had requested to keep my number on a PAYG which i will top up sporadically to keep the number going. I spoke to customer services 3 times before i left for...

Duplicate sim

I have put a new sim in my phone and need my old sim back for the number ect, can I get a duplicate sim and how do I do it? 

Resolved! Why have I been sent a new sim card

Upgraded my phone from an iPhone XR to an 11 and the new phone has come with a new sim!  Can I not just use my old sim?Seems strange with have been sent a new one...

Jen1977 by Visitor
  • 3829 Views
  • 1 replies
  • 2 Helpful

Resolved! Will a 5g sim work on a 4g iPhone

I am trying to get a sim only deal. They keep saying that “ 5G available (if your phone is 5G)” . I have an iPhone 11 that is not capable of 5G. Will the sim still work. 

Cheryl_ by Explorer
  • 4573 Views
  • 3 replies
  • 3 Helpful

iPhone 12 pro delay

Any chance anyone can help me .ordered a iPhone 12 pro 128gb graphite on the 23rd of October.got told 2 weeks delivery and my status on the track app changed from expected delivery 3rd-6th of nov.now it’s changed again to confirmed delivery 

Jayb9 by Investigator
  • 4694 Views
  • 32 replies
  • 3 Helpful

Resolved! Re phone

Is the phone mine at the end of a contract  2 years

Resolved! Upgrades for Christmas

I'm looking to buy phones now for my children as Christmas presents but don't want the contract to start until Christmas Day, am I able to do that?They already have SIM only contracts which I'm looking to upgrade with new pay monthly phones.ThanksJan