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Data usage seems incorrct

Awong
Visitor

‎22-11-2020 09:20 PM

I just checked my data usage and it looks incorrect.  I had 26 gigs of rollover and my account renewed on the 20th for 60 gigs, but it shows that I've used 30 gigs in the past 2 days.  I know I've probably used 10+ gigs, but not 30 gigs in 2 days.  I'm also out of the country so I don't know what's the best way to have this checked

 

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1 REPLY 1
Katie_B
EE Community Support Team

‎23-11-2020 12:06 PM

Hello @Awong. 

 

Thanks for coming to the community. 

 

Did you previously have a data add-on whilst abroad?

 

Whereabouts currently are you?

 

Speak soon, 

 

Katie 🙂

 

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