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23-11-2021 11:11 PM
Can anyone help, how long does the text take to come through to fill out the details for the xbox series s as I was told I'll receive one but haven't yet
24-11-2021 08:43 AM - edited 24-11-2021 08:44 AM
Morning @Nathan2001
Thanks for coming to the community.
Did you purchase the Xbox with a phone contract, and paid £30 when you placed the order?
Speak soon 🙂
Leanne.
24-11-2021 09:18 AM
Hi. I'm also wondering the same thing. Said I'd get a text within 5 working days and it's now been longer than that, I had the waiver of the upfront cost.
24-11-2021 09:39 AM
Hi @Walsh96
Thanks for coming to the community.
If you get in touch with our Mobile Care team on 150, the team will check this for you 🙂
Leanne.
24-11-2021 10:04 AM
I did yes
24-11-2021 10:06 AM
Thanks @Nathan2001
We’ll send an SMS with your T&Cs within 5 working days of your purchase.
Xbox Series S will be delivered to your account address within 15-30 days of your purchase. Xbox Game Pass Ultimate redemption will be sent by SMS to your device within 5 days of your Xbox Series S being dispatched.
Full details can be found in the legal bit on our Christmas sale Shop page.
Leanne.