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Xbox Seris S offer

Gingerbread007
Contributor
Contributor

‎24-11-2021 02:00 PM

Hi all 

 

Possible you can shed some light on this for me, please. 

 

While I was looking for a deal for my daughter I saw the one with the free Xbox series s.

After a phone call with EE confirming all the details.

I added a new contract for my daughter for the pixel 6 for 10GB plan / priced £45 a month. 

I do get it cheaper as it's something to do with the number of contacts with EE I have 

(have a phone and tablet)

And was informed about 15-30 days I would be receiving the Xbox. 

Issues it though it's been a week and not received any information on this. 

I thought I get a text confirming details about it, but nothing. 

Am I out of my head thinking I should contact you to see what's happening? 

 

Many Thanks

Matthew 

 

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎24-11-2021 03:41 PM

Hi @Gingerbread007

 

Thanks for coming back to the community. 

 

Did you pay £30 when you placed the order? 

 

How long ago did you receive the phone?

 

Thanks 🙂

 

Leanne. 

0 Helpful