Where is my order

[KazzyLou91]

Hello I placed an order and bought a new phone on saturday I recieved an email saying order confirmed and I havent heard anything since 

Please can u help with this as I dont have a phone which is the reason I had to buy a new one I need this phone asap please can u tell me what is going on with my order please 

[Hburt89 · Accepted solution]

asked me to confirm some details on an order just placed but yet their phone lines are turned off? 

[Katie_B]

Hello @Hburt89. 

Welcome to the EE Community. 

What number are you calling?

Since yesterday have you been able to contact the team?

Katie 🙂