Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 3048 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16449 Views
  • 51 replies
  • 65 Helpful

sim card for smart watch

I have recently bought my son a smart watch and need to get a Sim card for it. It has suggested a 2G micro sim  (GSM 850/900/1800/1900 MHz) does anyone know about these? 

watkj23 by Visitor
  • 868 Views
  • 1 replies
  • 0 Helpful

Upgrade order

I ordered an upgrade this morning for an iPhone 11 64gb with 20gb data package and I haven’t received any confirmation of the order and no money has been taken. Just wondering if it’s just gonna take some time or perhaps it’s a glitch?

Delivery of phone.

Hi, I ordered and paid for a phone on 2nd July and was told it would be dispatched within one day. It is now 6th and I haven't heard anything apart from the confirmation email telling me to expect a text. Is this normal service online?? 

Jill20 by Investigator
  • 512 Views
  • 7 replies
  • 0 Helpful

New phone order tracking

I bought a new phone from ee.co.uk on Friday and was informed it would be delivered on Monday. No phone. No tracking details. No information is available. Why such a claim to take my money and business, and now nothing? Why have a tracking website fe...

hdavidso by Investigator
  • 504 Views
  • 2 replies
  • 0 Helpful

Resolved! Where is my order

Hello I placed an order and bought a new phone on saturday I recieved an email saying order confirmed and I havent heard anything since Please can u help with this as I dont have a phone which is the reason I had to buy a new one I need this phone as...

Has my order been accepted?

I purchased an early upgrade for an iPhone XS Max 2 days ago and was told that delivery would be within the next 2 days. However I still haven’t been charged (£187 for early upgrade) and my account is still saying I am eligible for an early upgrade. ...

Which sim only plans come with swappable benefits?

Can anyone give me a list of which sim only plans come with swappable benefits? So far, I can only see it on the unlimited 5G sim but when I look at the info on the swappable benefits page, there is a link that takes me to all plans but then I can't ...

mkt85 by Investigator
  • 441 Views
  • 1 replies
  • 0 Helpful