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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15524 Views
  • 51 replies
  • 65 Helpful

Has my order been accepted?

I purchased an early upgrade for an iPhone XS Max 2 days ago and was told that delivery would be within the next 2 days. However I still haven’t been charged (£187 for early upgrade) and my account is still saying I am eligible for an early upgrade. ...

Which sim only plans come with swappable benefits?

Can anyone give me a list of which sim only plans come with swappable benefits? So far, I can only see it on the unlimited 5G sim but when I look at the info on the swappable benefits page, there is a link that takes me to all plans but then I can't ...

mkt85 by Investigator
  • 429 Views
  • 1 replies
  • 0 Helpful

Will a 5G sim work in a 4G router?

The only unlimited sim I can find is the 5G data sim - will this work in a 4G router? Or is there a 4G unlimited sim that I'm missing? Thanks

mkt85 by Investigator
  • 5766 Views
  • 1 replies
  • 1 Helpful

Bt sport

I recently upgraded to an unlimited sim for my 4GEE wifi and chose BT Sport app as my swappable benefit. When I go to the BT site to do the set up it says that it will text me a code. I cant receive a code as my sim is not in a phone but in my 4GEE W...

Porting number ee to ee

Installed myee on new phone. Now it won't let me use PAC as it's a 'multi user account'! Just want my old ee number on my new phone from carphone warehouse. How can I get a working PAC. I only want the new contract, but with the old number. 

AlexBH by Visitor
  • 586 Views
  • 2 replies
  • 0 Helpful

Can't connect to 4GEE Admin Interface

Hi,  It seems it's not possible to connect to the admin interface on my 4G EE router if you have manually set your DNS server. The admin interface is reached via 192.168.1.1 - this automatically redirects to http://4gee.wifi/ . That domain doesn't ex...

TG4 by Investigator
  • 1432 Views
  • 8 replies
  • 1 Helpful

Upgrade not appearing

Hi, I have upgraded my sim only contract from to 100gb on 14th June.   I have had emails confirming the order and the upgrade...but myEE still says 20gb.   Can you get this resolved?