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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2980 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16199 Views
  • 51 replies
  • 65 Helpful

Resolved! Hive welcome home bundle order

hi there i placed a order on friday 3rd july for a hive welcome home pack no upfront cost and 13£ a month it says i would recieve it within 7 days. There has been no email or txt confirmation that its been accepted just wondering if this is normal. T...

Nickp1873 by Investigator
  • 1526 Views
  • 2 replies
  • 0 Helpful

Replacement Sim

I ordered a replacement sim on 1st July.. How long will it take to arrive?I am not able to call EE as I have cut the old sim up..

Resolved! Received £20/month - 100GB offer from EE, but they gave me the wrond plan!

Hi, I received an offer from EE on Friday saying that I am eligible for an offer of £20 per month 100GB data.      Then I followed the link and started messaging with the advisers. I told them that I accept the offer. But they signed me up for 40GB s...

gtunc by Established Contributor
  • 2130 Views
  • 5 replies
  • 0 Helpful

Upgrading my IPhone

I applied to upgrade my iPhone 5 at the end of June. The upgrade was accepted and a new contract was started on 1st July. DPD advised me that a parcel would be delivered on 7th July from EE. A subsequent message said that it had been returned to EE. ...

John1076 by Visitor
  • 429 Views
  • 1 replies
  • 0 Helpful

New SIM not activated

Hi, I have a new phone which came with instructions to insert and activate the new SIM card (Samsung Galaxy S20). I activated it online, my old SIM has been deactivated, but the new one isn't working. Is there usually a delay?

BRobins by Visitor
  • 514 Views
  • 1 replies
  • 1 Helpful

4gee Wi-Fi router ethernet not working

Hi, my 4gee WiFi router seems to have stopped connecting via ethernet to our home plugs for network around the house, router works fine over WiFi.The data light on homeplug is not flashing to indicate any data been transferred around the home network...

Apple Watch order

I ordered Apple Watch I received a email to say I have to call then shortly after I received another email saying my order is on its way but no delivery option so do I still ring 

Neath Store Feedback

Hi, Recently visited the EE Store in Neath to discuss upgrades and phonesMet with a colleague named Ryan who helped me find the right deals for me and my familyHe really took the time to understand what our needs were and went above and beyond to mee...

Eaglegaz by Visitor
  • 990 Views
  • 1 replies
  • 3 Helpful

sim contract

Hello, i wrote on here a while ago about a phone contract upgrade but in the end i decided to get another sim only upgrade as my partner has bought me a phone as a surprise. I have already done the upgrade today and just waiting for my new sim etc bu...

kate-88 by Investigator
  • 503 Views
  • 2 replies
  • 1 Helpful

Mismatch for upgrade

Yesterday I tried to upgrade my phone by paying a fee. It all went through then I received a email saying a miss match and to phone the number. I have tried all day yesterday and this morning to get through! I either get they are busy or they are shu...