Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2649 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15519 Views
  • 51 replies
  • 65 Helpful

Is there a delay on replacement sim delivery?

Hi, I contacted EE  to change my PAYG sim for a nano because I changed my phone. I followed the online procedure to apply for a replacement and was sent an email saying that a replacement sim would be 'popped in the post','within two working days - t...

JonL by Visitor
  • 438 Views
  • 1 replies
  • 1 Helpful

4GEE Router with Custom Router/Load balancer

Hi Guys Im currently trying to load balance a 4GEE Home Router with 2x VDSL connections on a TP LINK ER5120 load balance router. The VDSL lines will balance fine but the 4G router is being a bit of a pain. It will connect via WAN when the default set...

weesteev by Visitor
  • 636 Views
  • 1 replies
  • 0 Helpful

Resolved! Hive welcome home bundle order

hi there i placed a order on friday 3rd july for a hive welcome home pack no upfront cost and 13£ a month it says i would recieve it within 7 days. There has been no email or txt confirmation that its been accepted just wondering if this is normal. T...

Nickp1873 by Investigator
  • 1512 Views
  • 2 replies
  • 0 Helpful

Replacement Sim

I ordered a replacement sim on 1st July.. How long will it take to arrive?I am not able to call EE as I have cut the old sim up..

Resolved! Received £20/month - 100GB offer from EE, but they gave me the wrond plan!

Hi, I received an offer from EE on Friday saying that I am eligible for an offer of £20 per month 100GB data.      Then I followed the link and started messaging with the advisers. I told them that I accept the offer. But they signed me up for 40GB s...

gtunc by Established Contributor
  • 2085 Views
  • 5 replies
  • 0 Helpful

Upgrading my IPhone

I applied to upgrade my iPhone 5 at the end of June. The upgrade was accepted and a new contract was started on 1st July. DPD advised me that a parcel would be delivered on 7th July from EE. A subsequent message said that it had been returned to EE. ...

John1076 by Visitor
  • 416 Views
  • 1 replies
  • 0 Helpful

New SIM not activated

Hi, I have a new phone which came with instructions to insert and activate the new SIM card (Samsung Galaxy S20). I activated it online, my old SIM has been deactivated, but the new one isn't working. Is there usually a delay?

BRobins by Visitor
  • 501 Views
  • 1 replies
  • 1 Helpful

4gee Wi-Fi router ethernet not working

Hi, my 4gee WiFi router seems to have stopped connecting via ethernet to our home plugs for network around the house, router works fine over WiFi.The data light on homeplug is not flashing to indicate any data been transferred around the home network...

Apple Watch order

I ordered Apple Watch I received a email to say I have to call then shortly after I received another email saying my order is on its way but no delivery option so do I still ring 

Neath Store Feedback

Hi, Recently visited the EE Store in Neath to discuss upgrades and phonesMet with a colleague named Ryan who helped me find the right deals for me and my familyHe really took the time to understand what our needs were and went above and beyond to mee...

Eaglegaz by Visitor
  • 968 Views
  • 1 replies
  • 3 Helpful