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Two orders one phone delivered heard nothing on the other. xko280224679

CJ57
Explorer

Hi. raised two orders with different delivery addresses one has been delivered but I've heard nothing about the other one.

order ref. xko280224679

3 REPLIES 3
Jon_K
Former EE Employee

Hi @CJ57.

 

Welcome to the community.

 

Have you tried using our online order tracker to get an update on this?

 

Jon

I have tried the tracker and received this.

 

Sorry, we can't show your order details right now. 

Don't worry, we'll keep you updated on the progress of your order by text or email. Keep an eye out for these updates from EE or from our courier DPD.

 

James_B
EE Community Support Team

Hi @CJ57,

 

Welcome to the EE Community. 🙂

 

Our Customer Care Team will be happy to check the status of your second order if you get in touch.

 

Thanks

 

James