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07-07-2020 04:23 PM
Hi. raised two orders with different delivery addresses one has been delivered but I've heard nothing about the other one.
order ref. xko280224679
07-07-2020 06:12 PM
Hi @CJ57.
Welcome to the community.
Have you tried using our online order tracker to get an update on this?
Jon
07-07-2020 06:56 PM
I have tried the tracker and received this.
Sorry, we can't show your order details right now.
Don't worry, we'll keep you updated on the progress of your order by text or email. Keep an eye out for these updates from EE or from our courier DPD.
08-07-2020 09:07 AM
Hi @CJ57,
Welcome to the EE Community. 🙂
Our Customer Care Team will be happy to check the status of your second order if you get in touch.
Thanks
James