Do you dispatch contract additonal lines on bank holidays
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26-12-2021 10:04 PM
Ordered an iphone 13 as an additonal line today at 11:30, Was just wondering if it would get delivered tommorow or the next day as its bank holiday monday tommorow.
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26-12-2021 10:51 PM - edited 26-12-2021 10:51 PM
Hi @markparkess
EE use DPD and they are closed until Wednesday. At best it might be later next week subject to stock, but that device is in short supply.
You should keep checking EE order tracking
https://myaccount.ee.co.uk/orderdetails
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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27-12-2021 12:28 AM
Could i not switch phones? Maybe go for one thats in stock and not a shortage?
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27-12-2021 09:24 AM
Hi there @markparkess
Thanks for coming to the community.
Which iPhone 13 did you order?
Could you let me know the size and colour?
Thanks 🙂
Leanne.
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27-12-2021 07:08 PM
Iphone 13 midnight 128gb
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27-12-2021 07:27 PM
@markparkess All iPhone 13s at that storage size are usually dispatched around 7 days.
