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Do you dispatch contract additonal lines on bank holidays

markparkess
Investigator
Investigator

‎26-12-2021 10:04 PM

Ordered an iphone 13 as an additonal line today at 11:30, Was just wondering if it would get delivered tommorow or the next day as its bank holiday monday tommorow.

0 Helpful
5 REPLIES 5
Northerner
Grand Master
Grand Master

‎26-12-2021 10:51 PM - edited ‎26-12-2021 10:51 PM

Hi @markparkess 

 

EE use DPD and they are closed until Wednesday. At best it might be later next week subject to stock, but that device is in short supply. 

 

You should keep checking EE order tracking

 

https://myaccount.ee.co.uk/orderdetails

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
markparkess
Investigator
Investigator
In response to Northerner

‎27-12-2021 12:28 AM

Could i not switch phones? Maybe go for one thats in stock and not a shortage?

0 Helpful
Leanne_T
EE Community Support Team
In response to markparkess

‎27-12-2021 09:24 AM

Hi there @markparkess

 

Thanks for coming to the community. 

 

Which iPhone 13 did you order? 

 

Could you let me know the size and colour? 

 

Thanks 🙂

 

Leanne. 

0 Helpful
markparkess
Investigator
Investigator
In response to Leanne_T

‎27-12-2021 07:08 PM

Iphone 13 midnight 128gb

0 Helpful
Chris_B
Grand Master
Grand Master
In response to markparkess

‎27-12-2021 07:27 PM

@markparkess  All iPhone 13s at that storage size are usually dispatched around 7 days.