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10-12-2021 12:10 PM
Upgraded my phone on Saturday 4th December and paid £50 for upgrade, but haven’t heard anything since.
Can someone tell me when to expect my order please?
Thanks 😊
10-12-2021 12:17 PM
@Katie19480 What phone ? Colour/storage size ?
10-12-2021 12:21 PM
iPhone 13 pro max 256gb in the light blue
10-12-2021 12:24 PM - edited 10-12-2021 12:25 PM
@Katie19480 As you can see it does day usually dispatched in 14 days.
you’ll receive tracking information once a device has been allocated to you.
10-12-2021 12:27 PM
I know. It’s just the fact that it’s been nearly a week and I haven’t heard anything. Has my order gone through?
10-12-2021 02:07 PM
Hi there @Katie19480
Thanks for coming here 🙂
As soon as your order has been dispatched, you will get a message from DPD to let you know when this will be delivered.
If you would like to check your order, please get in touch with our Mobile Care team.
Leanne.