Community Activity

Resolved! Full Works Unlimited Sim Only

Find it very misleading to state "no charge Eu Roaming" and then find there's a 50gb FUP?Annoyingly, very nearly fell for this at £29 pcm, which is very good value. But, not as inferred in the advertising banner.

How to reactivate

I’ve put my eSIM into a new phone as my iphone14 isn’t working the screen not working so how do I reactivate the eSIM to another phone

Resolved! Activating Netflix

Trying to activate Netflix which should be included in my TV package, I didn’t receive any activation email when I took the contract and I’m going around in circles, can someone help?had to pay to keep Netflix active which I shouldn’t of had to do!

Big_DC by Visitor
  • 4156 Views
  • 34 replies
  • 5 Helpful

No Internet Connection on my OPPO

Hi.I am unable to send or receive emails and i have no internet connection on my mobile.I have restarted, did the airplane mood toggle thing, reset the network setting but still not workingCan anyone advise?

Roaming issues

EE had glitch with roaming in June but they don’t seem too proactive in advising customers.. when I realised I called and was advised to continue and would likely sort out before back.. it didn’t then advised it would be sorted before bill and not to...

Moving to EE for Apple Watch Family SetUp

Dear All,Please can I ask some advice?I am currently on iPhone on Giff Gaff but now want to add an Apple Watch under Family Setup for my son (he does not have his own phone).I have a choice of providers as I undeerstand it and EE seems a good fit (in...

AndFre by Visitor
  • 4 Views
  • 0 replies
  • 0 Helpful

Resolved! Phone won't make or receive calls

My phone won't make or receive any calls.I have a signal, and can receive data.It does not even ring, just immediately cuts out after I hit the call button. Therefore I cannot dial 150 to ask for help.It is also happening with wifi-calling enabled.I ...

Neil_T by Explorer
  • 23427 Views
  • 7 replies
  • 1 Helpful

Coverage in Queslett and Pheasey

Update: 01 July 2025 Over the past month, our engineers have submitted surveys and drawings to the site provider for planning permission to be approved. The drawings have been approved; however, additional surveys are needed to make sure the area w...

Leanne_T by EE Community Support Team
  • 1141 Views
  • 18 replies
  • 18 Helpful

Smart 5G Hub3 HH70C WiFi7 Tri-Band Router White

Iv'e had this since september 2024, but since February 2025, i have had increasingly had problems connecting to it, with all our devises, since beginning of March, I have had to reboot it 5 or 6 times a day, its got so bad that I have now got our old...

Gary227 by Explorer
  • 59 Views
  • 3 replies
  • 0 Helpful