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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 3716 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 19259 Views
  • 51 replies
  • 65 Helpful

Samsung Galaxy 4G Watch delivery

They advised next day delivery,  I got my email confirmation and then tried to track it, there was nothing and the page does not work. Next day is very smart as its always the next day.  Hopefully awaiting an update, as to cancel an order is not idea...

clachr14 by Investigator
  • 1019 Views
  • 1 replies
  • 1 Helpful

My order

I placed an order today was toldwould get an email to confirm but not reviewed. 

chlore by Visitor
  • 1039 Views
  • 1 replies
  • 1 Helpful

Resolved! 14 Day Cooling Off

Hi, Is there anything that prevents you from returning the device during the cooling off period? Or are all reasons accepted, the website just mentions coverage. Thanks Tehmoor

HussainT1 by Investigator
  • 3195 Views
  • 3 replies
  • 2 Helpful

Order Confirmation Email

Hi I have ordered an IPhone 7 today and I haven’t got an email about it saying it’s gone through. I am picking it up from the store tomorrow. 

Pay monthly SIM

I took out a pay monthly contract on 5/1 I have yet to receive my new sim. I have received a text asking to rate delivery service and my 1st bill. Am an existing ee payg customer.

Jo60 by Visitor
  • 1282 Views
  • 2 replies
  • 0 Helpful

Resolved! Corporate Discount

How long do I have after I take up a new EE Pay Monthly contract to apply a Corporate Discount code? And how do I go about applying the code please? 

toniaJ by Visitor
  • 3081 Views
  • 4 replies
  • 0 Helpful

Complaint resolved?

Just been on chat for an hour or so  received a SMS saying my complaint has is being investigated in chat i was told the issue has been raised and i will get a SMS with 2-3 working days about if the order i placed for my xmas free gift had been place...

Tommy91 by Explorer
  • 1534 Views
  • 4 replies
  • 0 Helpful

Compra online

Good morning I made an online purchase order number is xko2******** And so far I have not received any confirmation by email. I want to know what happened because if I'm not looking for another carrier. I await answer!    [Mod edit: removed personal ...

Henryy1 by Explorer
  • 1325 Views
  • 3 replies
  • 2 Helpful

Phone hasn't arrived, no order number to track

Hi, I ordered a new phone 5 days ago via live chat assistance and was told it would be here Monday. I received an email from DPD that confirmed this. DPD have stated that the parcel is out for delivery and should have arrived yesterday. It still hasn...

Ellora by Explorer
  • 2795 Views
  • 3 replies
  • 3 Helpful

Resolved! iPhone 11 EE contract - no confirmation email

Hello,Im just wondering why I haven’t received an email or text message confirming my iPhone 11 EE contract that I purchased yesterday around midday. It says the purchase was successful and went through but still haven’t received any confirmation. Al...

Tylerben by Explorer
  • 3007 Views
  • 3 replies
  • 0 Helpful