Archived Posts

In this forum, you’ll find older (but always searchable) content.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

Compra online

Good morning I made an online purchase order number is xko2******** And so far I have not received any confirmation by email. I want to know what happened because if I'm not looking for another carrier. I await answer!    [Mod edit: removed personal ...

Henryy1 by Explorer
  • 1148 Views
  • 3 replies
  • 2 Helpful

Phone hasn't arrived, no order number to track

Hi, I ordered a new phone 5 days ago via live chat assistance and was told it would be here Monday. I received an email from DPD that confirmed this. DPD have stated that the parcel is out for delivery and should have arrived yesterday. It still hasn...

Ellora by Explorer
  • 2597 Views
  • 3 replies
  • 3 Helpful

Resolved! iPhone 11 EE contract - no confirmation email

Hello,Im just wondering why I haven’t received an email or text message confirming my iPhone 11 EE contract that I purchased yesterday around midday. It says the purchase was successful and went through but still haven’t received any confirmation. Al...

Tylerben by Explorer
  • 2797 Views
  • 3 replies
  • 0 Helpful

I am waiting for my Id to be updated

Hi, I have an upgrade at my local store waiting to be collected, when I initially went to collect I found out my provisional licence was expired by a month. I was then told to get an updated licence to then collect the phone and that I would have 2 w...

New Phone Ordered No Confirmation

Placed an order for a phone upgrade on the 28th.  Every thing seems to go through fine but never received a confirmation email or txt.  On the website the order shows as Awaiting confirmation.  I understand a delay from the time of year and such but ...

Armund123 by Investigator
  • 2152 Views
  • 6 replies
  • 7 Helpful

Tracking

So ive ordered a new phone and when I enter in my tracking number it comes up with 'Sorry, we can't show your order details right now.' I ordered it on the 29th of December 2019 please help.

Choowie74 by Investigator
  • 1158 Views
  • 4 replies
  • 3 Helpful

Resolved! Order confirmation

I just ordered an upgrade paid the early fee, this went onto my account as a transaction but i cannot get hold of my order confirmation the page refreshed very quickly and no email has been sent.How long does it take for an email to be sent? 

neskeni by Investigator
  • 3517 Views
  • 3 replies
  • 2 Helpful

New Iphone 11 - no order confirmation.

I ordered a new Iphone 11 Purple (upgrade) yesterday AM and was told it would arrived today via DPD. I have still not received any email confirmation of this and had no contact from DPD either. Can someone look into this please? Thanks 

CHilton by Visitor
  • 858 Views
  • 2 replies
  • 0 Helpful

Upgrade

i ordered an upgrade on the 27th Dec online and haven’t received a confirmation email as yet. When I ordered it was showing out of stock and will be dispatched within 7 days. I have no reference number to check tracking. Do I just wait? 

DC06 by Investigator
  • 1014 Views
  • 4 replies
  • 0 Helpful
X
LinkedIn
Facebook
YouTube