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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 3042 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16440 Views
  • 51 replies
  • 65 Helpful

Beats x not working

Beats x not working out of box, hsd on my contract for daughter Christmas present, who do i contact for replacement?

Simonj31 by Visitor
  • 869 Views
  • 1 replies
  • 0 Helpful

Resolved! upgrade conformation email sent to blocked email address

Hi, I upgraded my phone online and the email address i had registered with has now been deleted by sky/yahoo. Is there another way to check conformation to make sure everything went through ok.  tia.

xxgazxx by Investigator
  • 2223 Views
  • 4 replies
  • 6 Helpful

tracking order

 I made an pre-order on 6th December and now we are on 26th December and the order didn't came at all and nobody knows nothing about it, how is this possible? i have paid £25 in advance for that pre-order and the guy from ee store tells me that he do...

Alexsara by Visitor
  • 735 Views
  • 2 replies
  • 0 Helpful

Can I cancel online?

I signed up for a PAYG service, I hate the service, I can't transfer my old number, the service is a misleading lie, I haven't used any data, I just want to cancel and get my money back. It's been a terrible experience. I just want to know, can I can...

Yearls by Investigator
  • 764 Views
  • 2 replies
  • 1 Helpful

IN-STOCK Order is confirmed

This may be a stupid question...but that is the status of the phone order I placed online for collection from an EE store.. this is an upgrade for my parents phone and they’ve had a couple of EE texts but I’ve not had any emails yet (I’m the account ...

Mal1279 by Visitor
  • 1306 Views
  • 1 replies
  • 0 Helpful

Order confirmation

Hi I just ordered a upgrade and still not received an email order confirmation how do I check to make sure my order has been completed

CharlieT by Investigator
  • 1020 Views
  • 5 replies
  • 1 Helpful

Add to plan lg tv

Slightly annoyed that I ordered a tv last night from add to plan. 24 hrs later no response,  no email or texts. No payment.   Deja vu after last week phone upgrade  hence why I've delayed moaning because I know it takes time.  But why can't you just ...

petew1977 by Investigator
  • 829 Views
  • 2 replies
  • 1 Helpful

Delivery of over the phone order

Hi, I just want to know if I will receive a order reference number through email? I ordered a phone, over the phone at 3.30pm today. And I’d like to know when I can expect to receive it? Thanks

Pin sent and offer concern

I have been sent a PIN but was not on line a the time.I also did not get the transcript of the conversation onlineI have since agreeing my upgrade found a cheaper deal on line through EE!! of which I am not impressed 

SB21 by Visitor
  • 731 Views
  • 1 replies
  • 1 Helpful

phone order

hi was wondering can you cancel a mobile phone order made over the phone