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No confirmation when I made a order?

Jamiemcc3
Visitor

‎19-01-2020 10:22 PM

I have ordered a apple I watch 5 and haven’t received any confirmation anyone know why this is and how I view my order to see the delivery date etc.?

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎20-01-2020 08:27 AM

@Jamiemcc3   You’ll be sent the information when it’s due to arrive,  but call customer services about your order to make sure it went through ok. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Jon_K
Former EE Employee

‎20-01-2020 08:50 AM

Hi @Jamiemcc3.

 

Thanks for coming to the community, it's great to hear you've ordered an Apple Watch 🙂

 

Have you still not had a confirmation email?

 

As @Chris_B has mentioned, you will get the delivery information when the device is in it's way, but you can call our Customer Care team if you want to double check the order went through.

 

Jon

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