Unable to pay my outstanding bill

Valentinageorg1
Visitor

‎28-12-2020 02:56 PM

I am unable to pay my outstanding bill and I don’t know why, I am outside of United Kingdom at the moment. What should I do?

4 REPLIES 4
bristolian
EE Community Star
EE Community Star

‎28-12-2020 03:36 PM

Hi @Valentinageorg1 

 

How are you trying to pay your bill, and what's happening when you do so?

 

If you can explain what's happening, I'm sure someone on the community can advise you.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎28-12-2020 06:30 PM

Are you paying from a UK bank a/c or card?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Suelizabeth21
Visitor

‎29-11-2021 02:06 PM

With the app

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Suelizabeth21

‎29-11-2021 02:14 PM

Hi @Suelizabeth21,

 

Welcome to the EE Community. 🙂

 

How can we help today? Are you having problems with making a payment?

 

James

0 Helpful