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Unable to pay my outstanding bill

Valentinageorg1
Visitor

I am unable to pay my outstanding bill and I don’t know why, I am outside of United Kingdom at the moment. What should I do?

4 REPLIES 4
bristolian
EE Community Star
EE Community Star

Hi @Valentinageorg1 

 

How are you trying to pay your bill, and what's happening when you do so?

 

If you can explain what's happening, I'm sure someone on the community can advise you.

XRaySpeX
EE Community Star
EE Community Star

Are you paying from a UK bank a/c or card?

If you think I helped please feel free to hit the "Thumbs Up" button below.

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Suelizabeth21
Visitor

With the app

James_B
EE Community Manager
EE Community Manager

Hi @Suelizabeth21,

 

Welcome to the EE Community. 🙂

 

How can we help today? Are you having problems with making a payment?

 

James