Trying to top up the data for my mini WiFi - after going round in circles I have eventually found the top up page - BUT - It asks me to tick the 'I'm not a robot' box - but it doesn't exist!
There isn't a place to tick anything - this is driving me nuts - there has to be a simple way to do this
Perhaps it's below out-of-sight. Some browser's pages don't always scroll properly. Try zooming out more.
If you think I helped please feel free to hit the "Thumbs Up" button below.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
If you think I helped please feel free to hit the "Thumbs Up" button below.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
I’m in EXACTLY the same position, having tried on multiple devices. I feel like I have wasted my money, not to mention my time. The joke is, I’m trying to spend more money! Very, very frustrated. When I tried to complain, I filled in form and it wouldn’t send...... because I hadn’t clicked the non existent captcha, again! It’s a joke!
As I highlighted in my post, I had already tried on different browsers and devices.
I ended up calling the number, but do not find this convenient or as advertised. There is clearly an issue with the security system that needs addressing.
