Wrong data plan

Vin0606
Visitor

‎21-03-2021 01:05 AM

Hi I bought a plan is 120gb 5g data as ee advertise, but it's only showing 60gb data on my account. Please sort this out.

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Northerner
EE Community Star
EE Community Star

‎21-03-2021 09:40 AM

Hi @Vin0606 

 

Have you checked under the add-on section of your MyEE app to establish if the extra data is showing? 

 

If there is nothing then give EE CS a call on 150.

 

Thanks

 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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