Wrong data plan

Vin0606
Visitor

‎21-03-2021 01:05 AM

Hi I bought a plan is 120gb 5g data as ee advertise, but it's only showing 60gb data on my account. Please sort this out.

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Northerner
EE Community Star
EE Community Star

‎21-03-2021 09:40 AM

Hi @Vin0606 

 

Have you checked under the add-on section of your MyEE app to establish if the extra data is showing? 

 

If there is nothing then give EE CS a call on 150.

 

Thanks

 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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