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Community Activity
Poor ethernet performance
Hi allI’ve noticed recently I get much higher speeds over WiFi than I do Ethernet which I find strange (tested with a 2.5gb port laptop, get about 600mbps max) . I’ve had a look at the technical log and it seems Ethernet port 2 seems to go up and the...
EE Data sim 120gb preloaded issue
I purchased 2 preloaded 120gb data sims at different times which state they last for 12 months from first activation (when inserted in device). I kept these for a future trip across the uk as it got delayed and just gone to start using them and they...
Resolved! BT basic email and Outlook access settings on transfer to EE broadband
Just transferred to EE Full fibre broadband from BT Internet at BTs request when closing down and moving a BT Internet account. I was assured that existing BT email accounts would be unaffected (confirmed three times before I would agree to the swit...
Resolved! new broadband connection
Hi,Joined EE. I have Airband internet at the moment but will change over to EE in a few days.The EE router has been delivered.The Airband connection comes in through the outside wall into an Airband box.I don't have a landline, but there is a box in ...
Unable to make calls from Portugal
I am aware a number of EE users in portugal have had an issue making calls after the power outage 5 days ago. My wife and I still cannot make calls (including WiFi calls)How do we fix?
MCK code
I just tried to enter an unlock code for several times after it failed to accept my unlock code... and ask to enter MCK code. What is the MCK code? thanks
Can’t call uk from Portugal
Still unable to make mobile calls out of Portugal on EE, can only receive them
New Look TV
Not seen it in the forum but I got a popup on the tv please see attached. Looks like it will be a nice upgrade. https://ee.co.uk/help/tv-sport/manage-use/eetv-new-look
Primary and Secondary On same number
Hey, I recently upgraded my phone. I received a new sim, however it is the same number as my old phone. I switched devices today, however it is showing a primary line and a secondary line. One looks like it is for Wi-Fi (no service) and the other sho...
Wired connection slow to connect
When I switch on a device with a wired connection to my router (desktop or TV) there is a delay of several seconds before a connection is established. Reliability and speed are excellent when connected but I did not experience this lag when I was pr...
