Tracking order
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04-06-2020 05:50 PM
I received an order confirmation for a sim card I ordered on the 30/05/2020. It said my estimated delivery date was the 2nd June. I know there can be delays in service which is why I tried to track my order with the tool you provided on your site. When trying this it kept saying my order confirmation number was in an invalid format, I tried typing it out many times as it is just a list of 12 numbers and it still wouldn't work so I am not able to track it.
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04-06-2020 06:14 PM
Welcome to the EE Community,
If you call freephone 0800 317 720 a customer service advisor will be able to provide you with a order update.
Thanks
David.
