Community Activity
Bill not appearing in manage tab
Got a simcard, both in the app on phone, and on the website there is no bill section in the manage tab, just useless links to different parts of the shop.
Cannot login to Now tv app
I cannot login into the Now Tv app with my EE account emailcan you please help me?
Channel Box office error
I have the full sports package but when I select the box office channels I get " you need to set up sports box office hd or add it to your package press ok and the sports box office 1 gives me 'theres been a problem try again later. I've tried ringi...
I just paid to renew my 25gb 30day plan, but only 2gb shows in data allowance!
The data on my existing the 30day plan I bought on 30th June ran out, so I selected to pay another £15 to renew my plan again today (25gb), but only the 2gb booster shows in the allowance. It's charged me today £13.50, not £15, and the screenshot i...
Resolved! Help with calls
Hi, please could someone help?? My phone is not ringing and people are calling even though nothing comes through then EE leave a message to say someone called but it doesn't show in my recent calls?? Only happening with certain people calling, I can ...
Tracking order
When I try to track my new mobile order it say timed out straight away is there an issue with tracking
Smart wifi plus
I have set up my new smart hub plus but can't get my smart wifi plus connected it just keeps flashing orange ive tried resetting tried with the ethernet cable it then connects but as soon as i move it upstairs it won't connect please help
Roaming / Full Works Plan in China
Hi all,I’m in a bit of a dilemma regarding what to do with my plan. Basically, I’m moving to China for a year soon, and my contract ends in March.I enquires about upgrading early, which is possibly, and was told that on EE’s new Roam Further (I have ...
Sim not working after holiday
Hi I cant contact you by call because my sim isnt working after I was on holiday, please help me fix this I cant do anything without a phone.I got an esim while I was on holiday and now my sim doesnt work all now im back.
Porting landline number to EE to account in different name
HelloI'm in the process of divorcing and moving out of current family home. Currently broadband and landline with Plusnet, in my name, but they won't transfer account ownership so looking at alternatives for ex as Plusnet don't offer phone anymore.If...