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11-12-2020 07:57 PM
Hi
I called to upgrade to iPhone 12 and we upgraded my daughter’s phone to the same on the same phone call. My daughters phone arrived Wednesday and I still haven’t heard anything about mine after being told on the phone latest they would both be with us was yesterday (Thursday). Checking my order confirmation I haven’t moved from order confirmation. We made sure both phones were in stock before ordering.
12-12-2020 09:17 AM
12-12-2020 10:40 AM - edited 12-12-2020 11:11 AM
Hi @Jon_K
thank you for the welcome
i have had no communication from DPD at all. We didn’t have any with the first phone either it just appeared! Was lucky it was an evening and we were in
12-12-2020 01:41 PM
Hello @Senga2.
Thanks for getting back to us.
Has the tracker updated from your first order to show the phone as delivered/despatched?
Speak soon,
Katie 🙂
12-12-2020 06:19 PM
12-12-2020 10:11 PM
13-12-2020 08:46 AM
Hi @Senga2,
I'm sorry your delivery didn't arrive yesterday.
Have you checked for updates of the delivery on the DPD app?
Alex 🙂
13-12-2020 08:09 PM
14-12-2020 07:53 AM
Thanks for letting us know you've got it, @Senga2 🙂