cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Sorry .. site down for maintenance.

MacaulyPeel
Investigator
Investigator

Hi, I’m trying to upgrade my phone contract but every time I get to checkout I get a error message saying “sorry.. site down for maintenance” is this just me or am I missing something about maintenance this weekend?

 

thank you

Macauly 

39 REPLIES 39

The box only appears when you select store pick-up, otherwise it doesn't show

Having the same problem since the new iphone released, defo a problem with the ee site, getting ridiculous now

Katie_B
EE Community Support Team

Hello @sarah10q

 

Welcome back to the community. 

 

Are you still experiencing this?

 

If yes, have you tried another browser?

 

Speak soon, 

 

Katie 🙂

Yes tried different browsers and my phone also, this has got to be a website issue

Sent from my iPhone
Katie_B
EE Community Support Team

Thanks for confirming @sarah10q

 

Are you trying to do a Anytime Upgrade, Early Upgrade or Standard Upgrade?

 

Speak soon, 

 

Katie.

Standard upgrade

Sent from my iPhone
Katie_B
EE Community Support Team

Hi @sarah10q

 

 

Please could you send me a private message so I can gather more information.

 

 

Katie.

How do I do that? 

Katie_B
EE Community Support Team

Hi @sarah10q

 

If you click on my photo you should see a link to send a private message. 

 

Katie 🙂

This is also the case when trying to order accessories to your account.  I've been trying since Friday, on mobile, on ipad, on windows/mac laptops, always the same outcome....site under maintenance.

 

EE must be missing out on some serious revenue, does anyone have a solution (I've not intention of spending my time ringing to argue about online deals either).