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18-09-2021 12:38 PM
Hi, I’m trying to upgrade my phone contract but every time I get to checkout I get a error message saying “sorry.. site down for maintenance” is this just me or am I missing something about maintenance this weekend?
thank you
Macauly
Solved! See the answer below or view the solution in context.
19-09-2021 05:10 PM
The box only appears when you select store pick-up, otherwise it doesn't show
19-09-2021 05:14 PM - edited 19-09-2021 05:15 PM
Having the same problem since the new iphone released, defo a problem with the ee site, getting ridiculous now
20-09-2021 08:17 AM
Hello @sarah10q.
Welcome back to the community.
Are you still experiencing this?
If yes, have you tried another browser?
Speak soon,
Katie 🙂
20-09-2021 08:38 AM
20-09-2021 08:40 AM
Thanks for confirming @sarah10q.
Are you trying to do a Anytime Upgrade, Early Upgrade or Standard Upgrade?
Speak soon,
Katie.
20-09-2021 09:27 AM
20-09-2021 09:48 AM - edited 20-09-2021 09:51 AM
20-09-2021 09:57 AM
How do I do that?
20-09-2021 10:12 AM
20-09-2021 11:55 AM
This is also the case when trying to order accessories to your account. I've been trying since Friday, on mobile, on ipad, on windows/mac laptops, always the same outcome....site under maintenance.
EE must be missing out on some serious revenue, does anyone have a solution (I've not intention of spending my time ringing to argue about online deals either).