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iPhone 12 help

Chloamber_x
Investigator
Investigator

‎20-09-2021 06:33 PM

Hey, hope someone can help!

ive been waiting 5 days now for my iPhone 12 in purple 64GB to arrive. On my delivery section it is still awaiting confirmation for delivery. 
When am I likely to receive my phone?

0 Helpful
2 REPLIES 2
Northerner
Grand Master
Grand Master

‎20-09-2021 08:34 PM

Hi @Chloamber_x 

 

There must be no stock. You'll need to keep an eye on the delivery page. When your delivery is due you will receive a text from DPD.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
Leanne_T
EE Community Support Team

‎21-09-2021 07:55 AM - edited ‎21-09-2021 07:55 AM

Morning @Chloamber_x

 

Thanks for coming to the community. 

 

This model is currently showing 'Available to order, usually despatched within 7 days'

 

Once your order has been dispatched, DPD will be in touch with tracking information for your delivery 🙂

 

Leanne.

0 Helpful