iPhone 12 help

Chloamber_x
Investigator
Investigator

‎20-09-2021 06:33 PM

Hey, hope someone can help!

ive been waiting 5 days now for my iPhone 12 in purple 64GB to arrive. On my delivery section it is still awaiting confirmation for delivery. 
When am I likely to receive my phone?

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2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎20-09-2021 08:34 PM

Hi @Chloamber_x 

 

There must be no stock. You'll need to keep an eye on the delivery page. When your delivery is due you will receive a text from DPD.

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Leanne_T
EE Community Support Team

‎21-09-2021 07:55 AM - edited ‎21-09-2021 07:55 AM

Morning @Chloamber_x

 

Thanks for coming to the community. 

 

This model is currently showing 'Available to order, usually despatched within 7 days'

 

Once your order has been dispatched, DPD will be in touch with tracking information for your delivery 🙂

 

Leanne.

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