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EE NHS Perks

EHu
Explorer

‎20-09-2021 07:13 PM

Please can you help…

I had a 20% off code via the Health Service Discounts website which I couldn’t apply online.

I phoned EE and they said they could do my upgrade over the phone and apply my code. But, the code wouldn’t work and they said it needed to be an EE Perks code.

I got back into my EEPerks account, which needed revalidating. I seem to have reset my password okay, but when it says that it’s sending me an email to validate my account, no email is received.

what do I do? I need access to my Perks account or a 20% off Perks code ASAP.

Thank you!

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎20-09-2021 08:25 PM

Hi @EHu 

 

Have you checked your junk/spam folders?

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
EHu
Explorer
In response to Northerner

‎20-09-2021 09:27 PM

Yes, checked junk / spam and there’s nothing there.

0 Helpful
Leanne_T
EE Community Support Team

‎21-09-2021 08:35 AM

Hi @EHu

 

Thanks for coming to the community. 

 

Your Perk account may need reset for you, to do this I've sent you a private message for more details 🙂

 

Leanne. 

0 Helpful