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Community Activity
“Your Smart Watch has had a problem downloading the eSIM, and EE Plan Expired
So here's my saga...I have iPhone (phone1) paired to my Watch Ultra 2. I added Mobile Data Phone plan earlier this week, no issue. eSim downloaded and text to confirm the £7 charge is already part of my mobile plan. This has worked since.Three days ...
I’m with EE already but want to change to a new pay as you go sim and keep numbe
I want to get a new pay as you go sim and keep my old number how do I it ?
Smart Hub Pro or Plus?
Hello,I'm strongly considering EE as broadband in my new house but I can't decide between sticking with the standard Smart Hub Plus and adding Smart WiFi Plus extender or, alternatively, going with the new Pro equivalents. The £3pm difference is pret...
Charity phone number for whatsapp business
We are a small charity that want to use whatsapp business for our volunteer community but we need a phone number as we don’t want to share our personal phone number. Does EE do any charity sims? Thank you
Compensation
I spoke to someone on the 10th of May 2025 and was informed we didn't have Full Fibre so it would have to be installed. I was given the 19th of May as a start date and told I would receive £6.24 per day compensation, as EE are part of the Ofcom Aut...
Upgraded Phone and have been given a new number?
I recently chose to upgrade my phone and received it this morning. I've not yet switched it on, but I've been looking at my EE account - it is now showing two numbers (my current iPhone 12 and the number I've had for 10+ years and then another one fo...
Son broke phone screen before paid anything
Hi, I bought my son a phone for his birthday, on contract. Id not even set it up or anything, not even out of the box. He got it out, he's autistic so does take things sometimes. He's shattered the screen, I got insurance with the contract. I haven't...
EE Smart Hub Pro - DDNS broken after latest firmware update?
Configured DDNS when i initially setup the new Smart Hub Pro and it was working fine, updated overnight to firmware version r2.64.3-R-1213091-PROD-1 and now DDNS sits at connecting constantly and doesnt update. Anyone else experiencing the same issue...
EE tv remote lost
Hi people. I wonder if anyone has had this issue and been able to resolve it. My toddler has somehow managed to lose the remote control for the TV box. I know you can use the app to control it, but the problem is that it appears to be necessary to h...
