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Community Activity
New customer and broadband not working
Hi all, I swapped my full fibre broadband today from sky 150 to EE 300. Activation day today, plugged EE router in this morning, started working perfectly, no problems. Went to work, came home around lunch time to no BB connection. The LAN light on t...
XBOX GAME PASS NOT ACTIVATING
Hi. I have both EE mobile and Broadband and I decided to get game pass, however I am trying to activate the add on and it keeps saying technical issues and to try again later, this is the case no matter how long I leave it. I don’t want to start payi...
Roaming
I have just returned from a cruise and urgently needed to use my data and phone calls while in Cyprus (EU), Greece (EU) and Turkey (non-EU). In the good old days you could buy a roaming pass BEFORE leaving. Now you have to wait until you arrive in ...
Resolved! Not received email after Nintendo switch pre-order
I pre-ordered Nintendo Switch 2 via Guest checkout but never received an email or a text about confirmation. Order was placed over 24 hours ago
End contract
How do I end my contract with EE. I’ve tried messaging on the app but it’s not letting me go through and not letting me start a new conversation either. I use a virgin media broadband and would like to just use the mobile plan now as it saves me more...
Contention differences between uncapped speed and capped speed
Hi,I would like to know the specific answer to a question relating to contention speed wrt mobile broadband.Background:I have a 30 day sim-only unlimited data (£38/30 day). I have my own 5G hub. This sim is speed limited to 100Mbps. I am in an area w...
Why is the signal so bad in central London?
Can someone explain the technical reasons why I got better signal in central London in the 90s, than I do in 2025 on EE? I work near Oxford Street, and the signal is dire. Often it will show that I have good signal, and yet calls will drop, or web pa...
Resolved! Upgrade from my A12
Hi I'm Helen,I need corrections corrected because all I want is a mobile phone,Samsung's reasonable or cheap I'm a A12 but it's starting to play ...and my contract phone I though it was a year but nope she threw another year and I didn't appreciate....
TNT sports -EE Tv
Speculation in the media BT are selling the shares in TNT sports, I would have thought BT would retain these share to boost TV offering with HBO max launching next year will this end exclusive deals EE customers ..is the end near
