Community Activity

connection

Hi, my set up is 1 main hub feeding two smaller black hubs which connect into 2 white wifi boxes [sorry don't know the tech names] Everything works fine except 1 of the white boxes will not move on from flashing green.Any thoughts ? it worked ok for ...

Unable to see any billing or statements

I am unable to view any of my bills when logging into my account either online or via App.  Not been able to see anything for a few days at least.  Have spoken to EE who promised a call back but I have yet to speak further.  Is anyone else having sim...

Perk

I am trying to get the blue light card discount but I don’t have id or work email, sent a picture of the blue light card but it got rejected. Is there anything I can speak to or send instead?

I have typed BOOST to 150 and it says 0 packs?

I just recieved a message about how these boosts are going to be switching from 500mb to 2gb I then typed boost and it now says “Buy 0 more packs and you can boost your data for free. For more info go to EE. ee.co.uk/EE” have I reached the maximum pa...

Resolved! 6th Report of SMS service down in the last week

What on earth is going on with EE network? I have a bunch of Payg sims ordered at various times over the last year for different portable electronic projects and NONE of them are working to receive SMS. All of them are active, most were in use only a...

matt0909 by Investigator
  • 146 Views
  • 8 replies
  • 2 Helpful

Netflix

I’ve been trying to set up my Netflix account since the beginning of May. However, every time I click on the link, I get the message: ‘We are experiencing technical problems right now. Please try again later.’ I’ve tried multiple times over the past ...

celinaa by Visitor
  • 11 Views
  • 1 replies
  • 0 Helpful

Is this a scam

I have had an email today from BT+EE Telecommunicationstatingwe are disconnecting our old Mailbox version of accounts as of 22th May 2025asking me to login here to confirm my email is still active.is this a scam?please let me know if this is really f...

Debm11 by Visitor
  • 8 Views
  • 0 replies
  • 0 Helpful

Phone No Sound When Pick Up

I have recently switched over to EE. I had a traditional landline phone. On switchover i plugged my phone directly into the hub as instructed. Now the phone rings and when we answer there is no connection/no sound.  Is there anything else that I need...