For up-to-date information and comments, search the EE Community or start a new topic. |
20-06-2021 12:13 PM
Hey all just upgraded to iPhone 12 and now I am struggling with signal which I have never done before anyone else have this issue
20-06-2021 12:17 PM
Hi @Jai1984
Are there any issues reported in your area on the coverage & status checker ? Select "check network" to load the issues lookup.
Are you using your existing working SIM in your new phone?
20-06-2021 12:20 PM
20-06-2021 02:47 PM
Hi @Jai1984
Welcome to the community.
As you're having problems in more than one area, I'd recommend speaking to our Technical Support team so they can look into this further for you.
Let us know how you get on.
Chris
20-06-2021 10:25 PM
Hi @Jai1984 ,
Do you still have your old phone which could help determine whether it might be a network issue (both phones have same issue), or whether the new phone might have some configuration issue (if the old phone is fine)? 🤓