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20-05-2020 11:23 PM
I upgraded my phone on the 5th march in a we store for a pre order Samsung s20 ultra and have heard nothing at all since. My current phone battery is failing rapidly.
i know there is a pandemic going on but what’s annoying me is why haven’t I heard anything at all about my order
10-04-2020 12:00 PM
@bradders89 wrote:Good decision @rhiang1984 .
Its a shame we have had to make this decision but we don't have a clue when it will be in stock!
You never know, if they did somehow manage to get it in stock within 14 days or so of you getting the 128GB you could perhaps return it and see about getting the 512GB ! 😁
Enjoy!
With the backlog it wont be in stock within your 14 day cooling off period anyway.
10-04-2020 12:00 PM
I'm still waiting for the 128gb in grey, ordered 6th March - had many different stories from EE so far!
10-04-2020 02:56 PM
Just spoke with EE just a second ago they have checked the system and that its still pending stock and that they wont be accepting anymore orders of that device but yet it’s magically made its way back on the ee website anything to grab peoples money he also told me ee will be calling selected people who have pre ordered the device to state if they’ll get the device or their order will be cancelled so in other-words ee have over ordered and now can’t rectify the situation absolutely outrageous EE are full of lies and total BS and this is why im contemplating leaving
EE if your reading this stop putting people in the dark pick the phone up and communicate with the customers not hard to do!!!!!
10-04-2020 03:08 PM
If they cancel my order I'm gone from EE
10-04-2020 03:12 PM
If they cancel my order, I'm gone too and not paying any early cancellation fees, they can just take me to court for all the devices and plans.
See how they like being messed around and having to chase me for once 😒😤
10-04-2020 06:46 PM
same here mine has been on pre order since 23 february
10-04-2020 07:41 PM
26th of February for me, it's gone beyond a joke now.
Wouldn't surprise me if, there's meme's about it, knocking about somewhere 🤦🏻♂️
10-04-2020 09:34 PM
Any idea on which memory card suitable for the new phone? As I don't want to spend then find out it just doesn't work.
10-04-2020 09:41 PM
@rhiang1984 depends what you need it to do and how much memory you need, if you're saving 4k videos then look for this rating:
Features & details
10-04-2020 09:43 PM
@rhiang1984 forgot to say 128gb cost £25