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08-06-2020 11:40 AM
I have 4Gee wifi mini and I cannot find how to top this up online any more, i use to do this, but having searched I cannot find any links?
Can anyone offer any help please?
Do EE cancel numbers if they are not used in a while?
Solved! See the answer below or view the solution in context.
08-06-2020 12:06 PM
Try using Fast Top Up to top it up.
Yes, EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.
You need to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.
08-06-2020 12:06 PM
Try using Fast Top Up to top it up.
Yes, EE PAYG SIMs are deactivated after 6 months of non-use. You then have a further 3 months to call EE to reactivate it before it is lost completely.
You need to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.
08-06-2020 12:41 PM
Hi
thank you for your reply, this is most helpful and confirms the sim has been cancelled, I assume the device would work if i subscribed to a new sim only agreement?
08-06-2020 12:56 PM
Yes, a contract or PAYG SIM.
Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.