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20-05-2020 11:23 PM
I upgraded my phone on the 5th march in a we store for a pre order Samsung s20 ultra and have heard nothing at all since. My current phone battery is failing rapidly.
i know there is a pandemic going on but what’s annoying me is why haven’t I heard anything at all about my order
19-03-2020 09:37 PM
I cant soeak for anyone else but for myself, not a single update has been given.
19-03-2020 09:41 PM
rang ee again today more lies saying no one will be getting a delivery until samsung send ee stock but many people getting theirs delivered and I pre ordered in February absolute joke complaint has now been made
19-03-2020 09:45 PM
Yeah I got told same lies on phone as well, then I got the survey to fill in how happy I was with the call hmmm😂😂
19-03-2020 10:16 PM
19-03-2020 10:32 PM
I agree 🙂 no point being upset about something that you can't do anything about, especially in the current climate. I know that's hard but you just have to put it out of your mind for a bit. Get yourself a new game maybe...
... even if im incredibly frustrated myself AND I've already downloaded about 3 games haha 🙂
19-03-2020 11:25 PM
Tbf I was disappointed at first, but I work in retail and in this current climate seeing what I am everyday and its worsening effects I'm pretty much not bothered if I get it tomorrow or next month. Bigger issues and all that. ✌️
20-03-2020 02:27 AM
20-03-2020 03:22 AM
My order tracking (on EE not DPD) has just said my order will arrive soon, however still says awaiting confirmation. Can anyone who's had the arriving soon message speak on whether it's actually meant anything? (as in, has yours arrived soon after the message)
20-03-2020 04:20 AM
@ollymann19 it had no impact for me. Over the last few weeks mine went like this.
Your order is on its way to the EE store19 Mar 2020Your new Samsung Galaxy S20 Ultra 5G Grey is on its way and will be soon be available to collect from your chosen store. We'll hold your order until 26 Mar.
Your order is on track16 Mar 2020Get set up while you wait: visit EE Help.
Good news. Your order is coming soon09 Mar 2020There's lots you can do in the meantime, including backing up your old device. Check out our guides at EE Help.
Your order is on track02 Mar 2020Got a question? Check out EE Help for up to date info.
Your Pre-Order is confirmedFor news on the latest devices, and how to make the most of them with EE, pop by the EE Community.
You can see mine went from your order is on track to coming soon to on track again etc exactly 7 days apart which is just an automation on their part.
My order also says dispatch was the 9th of March which can’t be right because otherwise why wasn’t it showing this already? Lol
20-03-2020 11:13 AM