I have a Samsung S8 and after 3 years of trouble free use I have a problem. I dropped the phone from waist height onto its corner, nothing broken and phone continued to work. During the day though the email app (the Samsung one) started to play up, dropping shortly after opening so I can't use it. I also tried installing Outlook but that did the same. It has been suggested to me that I should do a factory reset but there is also a phone reset option which I think is less dramatic. Can anyone advise me the vest thing to do please?
