Same Apps have stopped working on two phones at the same time
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23-03-2021 07:17 AM
Some of my apps have stopped working at the same time, so far Email, Google and amazon have stopped, when I try to open them I get a box at bottom of the screen saying email keeps stopping, app info, close app, send feedback, is it a problem with my phone or a network issue, my wife's phone started doing the same thing at the same time, it happened last night, have tried turning off phones and restarting a few times but still not working, any help would be appreciated
many thanks
Solved! See the answer below or view the solution in context.
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23-03-2021 10:17 AM - edited 23-03-2021 11:39 AM
SOLUTION
TRY THIS IT WORKED FOR ME
you should try to check the Play Store and update the Android System WebView app (version 89.0.04389.105).
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23-03-2021 07:19 AM
My phone is the same since late last night its driving me mad, can't even read my emails
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23-03-2021 07:33 AM
Hey mine phone started last night and has done the same thing. I'm stuck on what to do. I hope they reply soon because it seems to be the important apps not working.
Hope you get some answers
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23-03-2021 07:38 AM
It's not just we customers either family on vodaphone has done it as well so not sure if networks are done. Not a clue needs to solved asap.
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23-03-2021 07:50 AM
I thought it was just mine doing this. Mine just close after a few seconds of been open.
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23-03-2021 08:18 AM
If this was a widespread problem loads of users would be joining in I guess. What I normally do when an app starts misbehaving is to uninstall it completely. Then re-install it and see if that solves the problem. Bear in mind that if you uninstall your email app you will have to log in again once it is re-installed.
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23-03-2021 08:25 AM
Same with some of mine. MSN, Internet and banking so far. Very frustrating
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23-03-2021 08:42 AM
re installing does not cure problem, worked once the reverts to the same problem, EE says it is not a network issue, and to contact the app company's,
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23-03-2021 09:21 AM
Mine started doing this late last night . Had been fine up till I went to bed around 10.30pm I like to use 'Freda' App to read a book on my Samsung Galaxy 10 but App kept closing same with email and most of my other Apps. Same message as others have.
Went into Apps and cleared cache from Google Play Store and then 'Freda'. This seemed to sort the problem but then this morning same thing happening all over again. Wife has same phone but had no problems so far.
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23-03-2021 09:24 AM
Mines is the same too! Tried turning off and on but nothing!

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