Family Button Missing in App

[Woodenhart]

I've been managing my families phones from the myee  App for a while. However my App stopped working and it instructed me to uninstall and reinstall the App.

On doing so the 3 other family accounts are now not visible, nor is there a Family Button.

I Pay for all the accounts.

[Chris_B]

@Woodenhart You’ll need to call customer services about that it’s an account related issue. 

[Leanne_T]

Hi there @Woodenhart

Thanks for coming to the community. 

Can you gift data if you log into your My EE account online? 

Thanks 🙂

Leanne.