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Same Apps have stopped working on two phones at the same time

northernsoul
Investigator
Investigator

Some of my apps have stopped working at the same time,  so far Email, Google and amazon have stopped, when I try to open them I get a box at bottom of the screen saying email keeps stopping, app info, close app, send feedback, is it a problem with my phone or a network issue,  my wife's phone started  doing the same thing at the same time, it happened last night, have tried turning off phones and restarting a few times but still not working, any help would be appreciated

many thanks

45 REPLIES 45

I did uninstall 'Freda' last night and that appeared to sort it but back to same problem everyone else getting this morning! 

HCDW
Explorer

Same here, banking apps and email are unresponsive.

Tried restarting the phone, don't really want to uninstall banking apps because it's a faff getting details to set them up again.

Has anyone let EE know?

All I get from EE is that they're busy so call back!! Seems to be all over the networks so can only hope everything's secure. It's why I don't bank from the phone.

been onto EE at 8 this morning, they did say not a an issue with the EE network, and to contact app providers

Not sure how it can't be an EE issue when do many are having the same problem! 

WOZ140
Explorer

Seems to be a global problem because I came across the same glitch. I followed a solution here https://www.sammobile.com/news/samsung-galaxy-crashing-apps-solution/ now all seems to be OK.

Anyone having trouble opening apps?

CarolAnne282
Explorer

I am.getting the same problem! I can't get into my Yahoo Mail or even complete a Google Search? What is happening?

This worked for me..... thankyou.

AndreaPix
Explorer

My apps have stopped working overnight too. Yahoo, Google, my banking app. I have uninstall and reinstalled where possible but still not working. Any idea who to contact?