SIM not provisioned for voice

[Oodboo]

Just upgraded to the pixel 6 pro and it came with a new SIM but I'm getting a notification that it's not provisioned for voice. Do I just need to wait for the network to catch up or is this a problem that won't resolve itself?

[Katie_B]

Hello @Oodboo. 

Thanks for upgrading with us. 

Does your old SIM fit into your new phone?

If yes, you can continue to use this. 

Katie.

[Oodboo]

I disposed of the old SIM before realising the new one didn't work.

[Leanne_T · Accepted solution]

Hi @Oodboo

Thanks for coming back to us. 

The SIM card will need activated, to do this please give us a call on 0800 079 8586 from any phone. 

Thanks 🙂

Leanne.

[Oodboo]

After over half an hour in the queue I finally got through and my SIM was activated within a few minutes.

Thanks

[Leanne_T]

Thanks for coming back and letting me know @Oodboo

Have a lovely weekend. 

Leanne.