I ordered a replacement SIM (esim to replace physical) two weeks ago and have still not received anything.
Went into an EE store but they were unable to help, advising I call and check on the status. Tried today but as of yet have been unable to get through to anyone.
Has anyone else experienced a delay recently? Not sure how long I need to wait to get a QR code on a sheet of paper mailed out.
@hotrichard You should of got this within a few days, the store should of been able to supply you a QR code though. You’ll need to call customer services to check to see why you haven’t got it yet.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
