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Upgrade delivery problems

Steven1312
Explorer

Hi 

 

I was due my upgrade Saturday so picked the phone I wanted and it said in the email it was confirmed but still not received a text or email about what’s going on 

 

Can anyone help 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Steven1312   You received a automated email you’ll need to call customer services if you haven’t heard anything else. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.