Received successful order confirmation with xkn no. But no up front payment

[sarah1994]

Received successful order confirmation for the iPhone X pro with xko no xkoxxxxxxxxx But up front payment was not taken from my bank account 

will this mean dispatch delayed 

[mod edit: please do not post personal information on the public board. Thanks!]

[Katie_B]

Good Morning @sarah1994. 

Thanks for ordering with us. 

Have you been able to track your order using the online order tracker?

If yes, what is the status of your order?

Have you checked pending transactions within your online banking?

Katie 🙂