Really strange issue with WIFI on new 4GEE Home Router
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15-01-2021 01:35 PM
Speeds were a bit slow this morning so I started having a look. I turned it off and on again and now it’s just strange.
Speeds on Ethernet connected devices are fine. 50mbps and upwards. But on WiFi, it won’t even run a speed test. The odd web page will load but it’s a struggle, even when very close to the device.
The WiFi light is on.
Any ideas?
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15-01-2021 02:07 PM
@martinmcd21 Have you tried restarting your device that your running the speed test on ?
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15-01-2021 02:37 PM - edited 15-01-2021 02:52 PM
Yes, I have tried that. No joy. Never seen a WiFi signal behave so strangely.
Iphone is connecting fine to other WiFi networks and running Speedtests normally.
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15-01-2021 02:56 PM
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15-01-2021 03:31 PM
Yes, and have also tried full network reset.
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15-01-2021 03:42 PM
Have even done full factory reset on the router.
So in summary:
2 bars of signal.
Ethernet connected devices working well.
WiFi light is on.
Devices connect to WiFi.
Devices connected to the WiFi behave strangely. They will load basic web pages but will not run a speedtest or run Netflix etc.
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15-01-2021 03:53 PM
Hi @martinmcd21,
Do you experience the same issue when you are in the same room as the router?
James
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15-01-2021 04:22 PM
Hi James. Yes.
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15-01-2021 04:24 PM
Can’t believe those images didn’t post.
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15-01-2021 04:33 PM
Hi @martinmcd21,
Your images were just awaiting moderation. I've approved them for you now.
Have you been able to test more than one device via WiFi?
James
