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It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all. I'd love to see everyone's little companions! It doesn't have to be a festive picture, the more the merrier. Here is Odi...
Hi Everyone. I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home. I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...
Hii ordered an upgrade on 12th January and paid online getting a confirmation email it had gone through. Now I received an email from EE saying that I needed to call 0800 0790531Your order is almost complete, we will have you up and running soon.We n...
My old contract ended and signed up to a new 120gb for £20 sim only contract but haven't received my new sim yet. Seems really difficult to get any information online as what to do and as far as I am concerned, if this is the new level of customer se...
Still haven't received my "add to plan" headphones, no order tracking but have taken the first payment
Hi I'm Trying to play Call of Duty online. It accesses the game no problem but won't load any further: Unable to access online features I have taken the parental block off. What could be causing this? I was with bt and it worked fine. My girlfriend ...
Speeds were a bit slow this morning so I started having a look. I turned it off and on again and now it’s just strange. Speeds on Ethernet connected devices are fine. 50mbps and upwards. But on WiFi, it won’t even run a speed test. The odd web page w...
Hi, I pre ordered the new galaxy S21 yesterday and agreed to trade in my S10 for the £350 off my device price (I've had to pay £350 upfront - which I'm guessing I'll be refunded once I send in the phone??). However on my confirmation email it says "y...
Hi I’ve upgraded my phone to sim only plan on 10th Jan. I’ve got an email with reference number, however my Ee app still shows the old plan, I had no email/ txt message since, I can’t track my order as it shows ‘it couldn’t be found’ and no money ha...
Hi, I've just had a private engineer visit my property as I though our PC was not working as it should be.... he completed a speed test on our internet and the download speed from my 4G EE Router 2 is a dreadful 988.10 KBPS and upload is 373.87 KBPS....
My family have just had a new ee wifi router and the 4gee wifi mini came with it and they gave it to me because they have no need for it and I've tried to set it up but the signal button is staying red and I want to top up but can't do it by online a...
I have placed an order for a new phone last night and when i was on the phone this morning, they told me that it did not go through, and now i have done the order over the phone this morning, how do i track it on my account.
