Really strange issue with WIFI on new 4GEE Home Router

[martinmcd21]

Speeds were a bit slow this morning so I started having a look. I turned it off and on again and now it’s just strange. 

Speeds on Ethernet connected devices are fine. 50mbps and upwards. But on WiFi, it won’t even run a speed test. The odd web page will load but it’s a struggle, even when very close to the device. 

The WiFi light is on. 

Any ideas?

[Chris_B]

@martinmcd21   Have you tried restarting your device that your running the speed test on ? 

[martinmcd21]

Yes, I have tried that. No joy. Never seen a WiFi signal behave so strangely. 

Iphone is connecting fine to other WiFi networks and running Speedtests normally.

[James_B]

Hi @martinmcd21,

Have you tried forgetting the WiFi network and reconnecting?

James

[martinmcd21]

Yes, and have also tried full network reset.

[martinmcd21]

Have even done full factory reset on the router.

So in summary:

2 bars of signal.

Ethernet connected devices working well.

WiFi light is on.

Devices connect to WiFi.

Devices connected to the WiFi behave strangely. They will load basic web pages but will not run a speedtest or run Netflix etc.

[James_B]

Hi @martinmcd21,

Do you experience the same issue when you are in the same room as the router?

James

[martinmcd21]

Hi James. Yes. 

[martinmcd21]

Can’t believe those images didn’t post. 

[James_B]

Hi @martinmcd21,

Your images were just awaiting moderation. I've approved them for you now.

Have you been able to test more than one device via WiFi?

James