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Re: live chat on line

Ramanpreet
Contributor
Contributor

Hello 

17 REPLIES 17
Leanne_T
EE Community Support Team

Afternoon @Ramanpreet

 

I have replied to your private message. 

 

Thanks. 

 

Leanne.

Hi, you were unable to retain my business at the end of my contract on 16/08/2021, I have been provided a PAC code, I was told I can move my contract at anytime even though I planned to do this on 16/08 however I have now been sent a end of contract charge at £18.76? Why is this I said I was happy to stay until the 16/08

Hi Turnjac1

 

Welcome to the EE Community. 

 

I'm sorry to see you're leaving us, do you mind if I ask why?

 

Have you used your PAC code and transferred your number already? 

 

Thanks 

 

Chris

Saife76
Visitor

Hi

Jon_K
Former EE Employee

Hi @Saife76.

 

Welcome to the community.

 

Is there anything we can help you with on here? 🙂

 

If you're looking for live chat, you'll find it on our contact us page.

 

Jon

Hi @Saife76 ,

 

It seems like you are looking for the below link and if you follow the menus during office hours, you should get the option to open a live online chat. Good luck!

 

https://ee.co.uk/contact-ee

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Hi

patterb
Visitor

How can I communicate with someone at EE via a "Live Chat"