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Re: live chat on line

Ramanpreet
Contributor
Contributor

‎12-01-2021 07:41 AM

Hello 

0 Helpful
17 REPLIES 17
Ramanpreet
Contributor
Contributor
In response to Ramanpreet

‎12-01-2021 07:34 AM

Good morning, 

I need help for chase up my two order please, 

thanks 

0 Helpful
Katie_B
EE Community Support Team

‎12-01-2021 08:11 AM

Hello @Ramanpreet. 

 

Welcome to the EE Community. 

 

Please can you provide more information as to what you ordered and when so I can look into this further for you?

 

Speak soon, 

 

Katie.

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Ramanpreet
Contributor
Contributor
In response to Katie_B

‎12-01-2021 08:59 AM - last edited on ‎12-01-2021 09:12 AM by

Hello, 

I order two days ago I am doing online two upgrade my mobile line and order number is 

*************

*************

and I didn’t receive any update regarding my both order , pls can you find out and reply back, thanks 

Rajwinder 

0 Helpful
Katie_B
EE Community Support Team
In response to Ramanpreet

‎12-01-2021 09:13 AM

Hello @Ramanpreet. 

 

What phone did you order?

 

Please also provide colour and memory size. 

 

Did you receive a confirmation email?

 

I have removed your order number from the original post as this is a public forum. 

 

Speak soon, 

 

Katie 🙂

 

 

0 Helpful
Ramanpreet
Contributor
Contributor
In response to Katie_B

‎12-01-2021 09:17 AM

iPhone 12 Pro Max 512GB Graphite
0 Helpful
Katie_B
EE Community Support Team
In response to Ramanpreet

‎12-01-2021 09:20 AM

Thanks for confirming @Ramapreet. 

 

I have checked our stock for this device and can see the device is available to order and we will deliver once we receive stock from our supplier. 

 

As soon as there is an update regarding your order you will be notified. 

 

Katie 🙂

0 Helpful
Ramanpreet
Contributor
Contributor
In response to Katie_B

‎12-01-2021 09:30 AM

Hello 

0 Helpful
Ramanpreet
Contributor
Contributor
In response to Katie_B

‎12-01-2021 09:31 AM - last edited on ‎12-01-2021 09:37 AM by

iPhone 12 Pro Max

512GB Graphite (2 upgrade line) 

*************

*************

 

Essential Plan Unlimited £98

5G, unlimited minutes, unlimited text messages, unlimited data, 24 month plan

 

Rajwinder

 

Mod edit: [please do not post personal information on the community].

0 Helpful
Ramanpreet
Contributor
Contributor
In response to Ramanpreet

‎26-01-2021 11:48 AM - last edited on ‎26-01-2021 12:13 PM by

Hello good morning, 

I try to speak with one of your colleagues and chat with them through messages but no help at all regarding my two orders and place my two order on 12th Jan 21 , and after that I have received two updates my orders was confirmed and need to waiting for dispatch, pls do check my account and orders details pls how long can be take for delivery, I am very thankful to you, 

my orders numbers here : 

 

**********

***********

once again pls check my account and dispatch my orders as soon as you can, 

Thanks 

****************

 

[mod edit: please don't post personal details on the forum]

0 Helpful