Community Activity
Resolved! Internet Down
Internet went down on Monday and we still aren't up! There has been no communication regarding what the problem is and the tracker says 16 more hours...it said 17 hours 6 hours ago! Fortunately I have unlimited mobile data on my account as long as I ...
Openreach fiber checker wrong
I've been trying to get full fiber for over a year and on the fiber checker it shows not available I live in a block of six flats and two of my neighbors have full fiber and all I get from openreach they need landlord permission can anyone help me wi...
EE Smarthub Pro and Smart WiFi Pro Network View Errors / Bug
I have been using an EE Wi-Fi 7 Smart Hub Pro to connect all my 26 devices (4 Ethernet and 22 Wi-Fi ) to my 900Gb service and all was ok for a few months until I needed a fifth Ethernet socket so I started to use the Smart Wi-Fi pro which I had not u...
Range extender
I've tried a couple of wifi range extender with alleged capabilities of 1200 maps. Reality is only getting around 8mbps. Are there EE settings that block 3rd party extenders/repeaters? Are there settings i should change in main router? Both repeaters...
Mobile data
I have previously topped up my allowance, it is at £15 which means 25gb of data but when I turn my data on it fails to work and is messing me around. The number 150 is no help because there is no real person to speak to, How do I fix this?
PAC code required
Hello and good morning. After deciding that signals (be it 5G and call) with EE is generally rather poor here at Folkestone harbour, and since I was still within the cooling off period after signing on with EE (18th June), I requested a PAC code to b...
fraud when signing a contract through an advertiser
I can't get through to the operator...an advertiser came to me and said that EE is buying out the old contract from the previous provider and 3 months are free for new users...they just installed the equipment for me, and I already see the invoice fo...
Issues with EE TV app
Hello,have the following issues with EE TV app sometimes find that when I send a recording to the box by the TV app the following message appears at the top of the app recording clash but there is no recording clash and this seems to happen more freq...
4G mobile wifi device
Can someone help me please. I have a 4G mobile wifi device several months ago and I'm trying to find out how much data I have left on it please. Can anyone tell me how to find this out and with step by step instructions please
Speak to advisor
I am trying to get access to the online chat and its not there And I need to access this urgently